my voicemail icon disappeared

Has your visual voicemail on my iPhone all of a sudden vanished!Can't see a listing of your voicemail messages, read a voicemail-to-text transcript, or heed to an individual voicemail directly from your iPhone later updating your iOS? Or is your visual voicemail just not working for no apparent reason?

If and so, you are not alone! For about of united states of america, being able to routinely check voicemail is critical, especially for on those important missed phone calls!

It tin can be pretty abrasive to find that your visual voicemail is non working after an iOS update or for simply no reason at all. And if y'all need it for work and family unit, having to go on calling your voicemail to recollect letters is not a great option!

Quick Tips

Follow These Quick Tips To Get Visual Voicemail Working Again on Your iPhone

Update to the latest iOS version
Bank check your cellular network connexion and endeavor to call someone
Verify your device has a information connection–transcription only works when data is on (either WiFi or cellular/mobile)
Try connecting with cellular data instead of WiFi or vice-versa
Restart or forcefulness restart your iPhone
Become to Settings > Full general > About and await for a carrier update
Change your device's or Siri'southward language. Or change Siri's language to English (U.s.)
Toggle On Airplane Way, wait 20-30 seconds and toggle off
Reset Your Network Settings
Turn on Siri
Toggle on Printing Side/Home/Top Button for Siri in Siri & Search settings. Or toggle Press Side Push button (or Habitation Button) for Siri Off, await 20 seconds and turn information technology dorsum on
Reset Your Voicemail Countersign and/or PIN
Set your device'south date and time to Fix Automatically
If you lot utilize eSim or dual SIM and have more than one mobile programme on your iPhone, attempt switching to the other plan
Contact your mobile provider's technical support team

Going to be without your phone? Forrad calls from your iPhone
No More iTunes. How to utilize Finder in macOS Catalina to Sync and Restore iPhone
iPhone XR/XS/X ringer or alarm volume too depression? Check this one setting to fix it!
Wi-Fi Countersign not working on iPhone or iPad? Check these settings
iPhone Tips: How To Call My Voicemail From Another Phone
How to Utilise Voicemail Transcripts
How To Phone call My Voicemail From Another Phone
Visual Voicemail Not Working on Older iOS
Tin can a Blocked Number Go out Voicemail?

What's Visual Voicemail Anyhow?

Visual Voicemail shows you a list of all your voicemail messages left by your callers–so you tin choose which ones to listen to now, heed to after, share with others, or delete. And depending on your location, you may be able to read transcripts of your voicemail messages with iOS' voicemail-to-text characteristic.

You can even salvage your Visual Voicemail letters as notes or voice memos, or share them with apps like Messages, Postal service, or Airdrop.

Visual Voicemail includes voice-to-text voicemail transcription

Depending on your linguistic communication and region, Visual voicemail may also include that love it or hate it characteristic voicemail transcription, bachelor to folks using iPhone 6 models and later.

Voicemail transcripts take your voicemail's audio file and using Apple Servers and machine learning, transcribes those sound files into on-screen text. So you lot can read your voicemail, without needing to play it or listen to it!

How to turn on voicemail transcription on your iPhone?

Y'all don't need to turn annihilation on. It'southward part of iOS and something you don't opt into (or out of.)

As long as you utilize an iPhone 6 or later and yous set up your voicemail options, your telephone should feature visual voicemail.

At that place is no boosted accuse for visual voicemail and voicemail transcription from Apple

Many carriers offer other voicemail transcription services which usually involve boosted monthly service fees.

Updated to a new iPhone AND/OR a new SIM card?

If you insert a new SIM card into your current device or upgrade to a new device with a new SIM, y'all might lose voicemails that you lot previously saved to your iPhone.

This doesn't ever happen, just it tin can.

Why is my Visual VoiceMail Not Available Later on iOS Update?

There are 2 primary reasons that could pb to missing visual voicemail on your iPhone.

The first one is related to the settings on the iPhone itself.

This is particularly true when y'all update your iPhone to a new iOS.

In this instance, the troubleshooting tips relate to renewing the cellular connectedness on the iPhone. These steps, including the toggling of Plane mode, are addressed in the next section.

The second reason is problems on your provider'south end.

Sadly, when your visual voicemail isn't working on your iPhone, it's frequently related to the carrier that you lot use and the services that you have on your program with your provider.

When yous get errors like fault performing request, Visual Voicemail mistake 9999, or a bare screen that says call voicemail, it'southward usually a carrier problem.

In these cases, look for a carrier update and ask your provider to reset your Visual Voicemail. Sometimes, problems are widespread across regions, countries, and then forth–usually requiring your carrier to gear up something on their terminate.

Are your iPhone's voicemail transcripts non showing up?

I of the near mutual complaints nosotros hear about is not seeing the voicemail-to-text transcripts!

Usually, it's a very simple fix!

Just plow on Siri and the setting to Press Side/Home/Pinnacle Button for Siri toggle.

Get to Settings > Sir & Search
Toggle on Press Side (Home/Top) Button for Siri
If this setting is already on, toggle it off, wait 30 seconds, and toggle Press Side (Dwelling/Top) Button for Siri back on

You may need to wait for a few hours (up to 24 hours) for your voicemail to text transcripts to show up!

And please note that Apple does not support all languages with voicemail-to-text transcripts. If Apple doesn't even so support your language in iOS, contact your mobile provider and ask them if they offer a voicemail transcription service at their end.

White Screen Says Call Voicemail?

These fixes should work on your iPhone if you are not able to access the characteristic and just meet a white screen that shows "Call Voicemail."

If Yous See This Call Voicemail Message, effort the post-obit:

Visual Voicemail feature has some carrier constraints

If yous recently switched your cellular plan, you may want to check out if your new provider supports this feature in your land of residence.

Apple provides a comprehensive list of carriers past region. Please bank check and confirm.

And then first, check for pending carrier updates on your device

iOS Visual Voicemail Not Working Subsequently Update, How-To Set up

Please try out each of the steps below until the upshot is fixed on your device

Reset Network Settings
- Before attempting to reset your network settings, delight brand sure that yous remember to write downward your Wi-fi proper name, password, etc. since you volition be required to re-enter them after the reset.
- Tap on Settings > Full general > Reset > Reset Network Settings
Toggle Cellular Service
- Tap on Settings > Cellular > Cellular Data. Switch it to off.
- Wait for a few minutes.
- Re-enable your cellular information and check if your visual voicemail is working again
Use Aeroplane Manner
- Turn on Aeroplane mode by tapping on Settings and choosing Plane mode. Look for a minute.
- Turn off your iPhone. Restart your device and disable Airplane way.
- Cheque and see if y'all tin re-admission your visual voicemail.
Toggle Off and On Press the Side or Home Button for Siri
- Quit the telephone app and put your device into Airplane manner.
- Next tap on Settings >Siri & Search > Turn off the Press Side push for Siri and restart the device.
- Once the Visual voicemail starts working, y'all tin plough on the Siri for side push.
- Other readers tell united states of america that performing these same steps for Mind for Hey Siri likewise fixed their problems with voicemail transcripts
Visual Voicemail requires that you have a robust cellular connection
- The best way to check this is to plough off your Wi-Fi on your iPhone.
- Check if you lot can access the net with Wi-Fi switched off.
- Next, Restart your iPhone and check if the Visual Voicemail characteristic is back over again on your device.
Have someone telephone call your phone and leave a voicemail
- Await for a few minutes so check your visual voicemail.
- Many users report that when a new voicemail comes in later the iOS update, the visual voicemail feature starts working as intended.
Effort Changing the Visual Voicemail password and see if it helps with the issue
- More on this in the side by side section, we bargain with provider specific problems.
Alter Siri's Language to United states of america English
- Visual voicemail seems to be more than consequent when using English (United states)

For older iOS or iPhone models, see these resources:

Tips For Older iOS for the Visual Voicemail Outcome
Visual Voicemail Not Working on iPhone half-dozen/6S; How-To

Visual Voicemail Issues that Require Carrier Support

Why is my Visual Voicemail Not Available?

Is your basic Voicemail service not working with AT&T? The best way to find out if y'all are using AT&T is to Press and agree i.
- If and when prompted, enter your voicemail password.
- Your pending voice mails volition start playing.
- If there are no new messages simply you have saved voicemails, Press 1 again to listen to your saved messages.
- If you lot can't track any voicemails, information technology means in that location is something wrong with your voicemail setup service, and y'all will demand to reach out to AT&Tand observe out more.
Too, make sure that y'all are not using a Telephone call Forwarding service to pipe your calls onto another number.
- If this is the case, those missed calls with Voicemail are non going to evidence upwardly on your visual voicemail.
- Phone call Forwarding typically overrides your wireless voicemail system. For example, if you are on T-mobile network, Punch ##004# and press Send. This resets call-forwarding settings.
- For iPhones that use GSM networks similar AT&T or T-mobile, you tin find it in Settings >Telephone.
- For iPhones using CDMA networks, like Sprint or Verizon, contact your carrier to review the setting.
You can besides verify your call forwarding options using your iPhone Settings.
- This varies from carrier to carrier.
- For instance, if your iPhone is on Verizon service, y'all can locate it by tapping on Settings > Phone > Verizon Services.
- If phone call forwarding is disabled, you will see the status here. It is as well sometimes nether the Cellular services in Settings > Cellular.

How To Reset Visual VoiceMail Feature on your iPhone

This is again a provider specific feature.

If you lot recently upgraded your iPhone to the latest iOS and experienced visual voicemail issues, and the tips to a higher place have not worked for you, your side by side course of action would exist to reset the Visual Voicemail by resetting the countersign and or having the carrier re-push the service into your account.

Try to Reset your Visual Voicemail password.
- This is the countersign that you fix upward with your provider
- Many users, when facing Voicemail issues, notice that when they reset their voicemail countersign by calling their carrier, the problem goes away.
If you have the MYAT&Tapp on your iPhone, Resetting is easy.
- Showtime past clicking on the magnifying drinking glass icon and type in "reset wireless voicemail password" (first option) so got to the Reset screen where information technology says, "We'll send y'all a text message with your new password. Are you sure…?"
- Follow through with the prompts, and it resets your countersign to your telephone number. Cheque your visual voicemail now.
If you are using Verizon, you can reset your visual Voicemail password via My Verizon portalequally well and give it a try.

Request your carrier to set-up a new voicemail box

It's always a expert thought to look out a problem for a few days to a few weeks to encounter if Apple and/or your provider gets the consequence solved.

Only if the trouble is persistent rather than temporary, information technology might be a skillful thought to contact your carrier and ask them to establish a new voicemail box for you.

However, please note that all electric current voicemail history is lostwhen you prepare-upwards a new, replacement voicemail box.

Seeing Transcription Not Available Bulletin?

If you run into this bulletin on a voicemail that just came in, the system probably hasn't had time to process it nonetheless. Await for a few minutes, and it should become available.

It'south as well possible that the Apple Servers responsible for transcribing are downwardly. To cheque, go to Apple tree's System Status site and look for any on-going bug.

Another reason your voicemail may testify the message "transcription not available" is when the system is unable to understand and decipher the message and the speaker(south.) In that case, it just cannot recognize or brand sense of the sound file.

Don't like voicemail transcription? Wondering how you turn it off?

As mentioned, some folks love the Voicemail Transcription feature, and others but hate it!

Unfortunately, Apple does not currently requite us a way to plow it off or disable Voicemail Transcription on the iPhone.

But there's a workaround to turn off voicemail transcription!

Readers discovered that turning off Siri also turned off voicemail transcription, which makes sense since it uses the same technology.

Another workaround is to change Siri's language to a different language or form of your current language (like US English to United kingdom of great britain and northern ireland English or Australian English.)

We don't know how long these workarounds will last since Apple is always updating the technology behind Siri.

Summary

We hope that one of the above steps fixed your upshot.

More often than not, the unproblematic Airplane mode toggling fob works for most users who discovered this upshot following the iOS 12 update.

For AT&T customers, nosotros have plant that resetting the visual voicemail password often works the best when the Aeroplane mode trick doesn't work.

Please permit us know if you accept any questions or comments below.

Reader Tips

My iPhone loses visual voicemail for a few days/weeks every couple of years. My. course of action is always to call my provider and get them to fix information technology on their end. I don't know what they exactly do–they won't tell me when I enquire–merely it works every fourth dimension!
Plow off cellular data, wait for a few minutes, and then plow it dorsum on. For Noel, voicemail began working again
The trick for me was to go to Settings> Siri & Search and plow on "Printing Domicile for Siri." So strength restart or do a regular restart if uncomfortable with a forced on. Once I did these ii things, visual voicemail worked again for me. And I was able to turn Printing Dwelling for Siri dorsum off since I don't want that characteristic
The set up for me was changing Siri's language from English (British) to English (United States)
Afterwards trying several things including a visit to an Apple Store, my voicemail transcripts appeared but afterward setting up and turning on "Hey Siri."

Source: https://appletoolbox.com/ios11-visual-voicemail-not-working-fix/